At Ohio Health Benefits (OHB), we believe that taking care of our team is the key to taking exceptional care of our clients. This philosophy isn’t just talk—it’s woven into the fabric of our company culture, and it’s why we’re thrilled to share some exciting news!

We’re proud to announce that cleveland.com and The Plain Dealer have named OHB a Top Workplace in 2025, ranking us second among small companies in our very first appearance on the list! This recognition comes from employee surveys, highlighting what our team members already know: OHB is a truly great place to work.

A Culture of Care and Integrity

“From the leadership perspective, we really do everything we can to make this a great place to work,” says Sarah Fairhurst, Vice President and Operations Manager. “I really believe that having happy employees creates happier results for our clients. Having employees that are engaged in the company make it an overall better experience on the client side as well.”

Our mission is to make selecting healthcare insurance an easy and painless process, offering the best selection of products backed by unparalleled service. This commitment to service starts with our team. As Sara Wagner, Training Specialist and Front Office Lead, puts it, “The business is all about integrity. That starts at the top and goes in all directions so not only do we have integrity with one another we have integrity with our clients, with the carriers that we work with and are always looking to do the best thing for the people that we work with.” Doing the right thing, even when it’s not the most profitable in the moment, is just how we operate.

Our 47 employees are dedicated to going the extra mile. “Our clients can call us anytime and we’ll get into the nitty gritty of the plans for them,” Wagner emphasizes, showcasing the depth of our service.

Recognizing Excellence: The Banana Award! 🍌

Speaking of going the extra mile, we love celebrating our team! When a client or coworker gives a shout-out to one of our staff—whether through a 5-star Google review or an email to leadership—it never goes unnoticed. The reward? A banana! 🍌 But not just any banana—this one comes with a gift card to a local eatery or establishment as a token of appreciation. It’s our fun and meaningful way to recognize excellent work and keep outstanding customer service at the heart of what we do. It’s a simple, yet effective way to show our team members how much we value their contributions and commitment to our clients.

Giving Back to Our Community

Our focus on service extends beyond our clients to the community we live in. We have a $5 fee for employees to wear jeans on Fridays, and we match the total collected each quarter to donate to local charities. Four different charities are selected quarterly, allowing us to support a variety of worthy causes.

Recently, we also implemented a “day of service”, giving employees a paid day off to volunteer at an organization of their choice. “Our biggest focus is the service within our client base and community, and we do as much as we can community facing, too,” Fairhurst says.

At OHB, we truly believe that when we invest in our people and foster a supportive, integrity-driven environment, everyone benefits—our employees, our clients, and our community. It’s what makes us a Top Workplace, and it’s what makes us OHB.

Are you looking for a fulfilling career where your contributions are valued and you can make a real difference? We’re always looking for passionate individuals to join our growing team! Learn more about career opportunities at OHB and apply today by visiting our careers page: https://ohiohealthbenefits.net/careers/